Email deactivated

[Cherylmccormick]

My email was deactivated and spent over 4 overs on the phone trying to get it resolved. No one seems to be able to help restore it

*Added Labels*

[RogersMoin]

Hello, @Cherylmccormick.

We appreciate you joining our Community!

It disrupts to lose email access. The email account depends on your Internet service. It should remain active as long as the Internet service is. Was there a ticket escalated for you?

We can follow up and further look into it for you. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog. 

Cheers,

RogersMoin