Are these signal levels okay? My modem reboots daily

[Robert85]

Do these values look right?   From what I have read the SNR should be 36-40,  https://communityforums.rogers.com/t5/Ignite-TV/Ideal-Signal-levels-for-Ignite-TV/m-p/460131/highlig... 

HW Version: 2.0

Vendor: Technicolor

BOOT Version: S1TC-3.63.20.104

Core Version: 1.0

Model: CGM4331COM

Product Type: XB7

Flash Part: 4096 MB

Download Version:Prod_21.1_d31 & Prod_21.1

Downstream Channel Bonding Value

Index

23

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

24

25

26

27

28

29

30

31

32

33

Lock Status

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Frequency

693 MHz

279 MHz

849 MHz

855 MHz

861 MHz

579 MHz

585 MHz

591 MHz

597 MHz

603 MHz

609 MHz

615 MHz

621 MHz

633 MHz

639 MHz

645 MHz

651 MHz

657 MHz

663 MHz

669 MHz

675 MHz

681 MHz

687 MHz

699 MHz

705 MHz

711 MHz

717 MHz

723 MHz

825 MHz

831 MHz

837 MHz

843 MHz

350000000

SNR

42.0 dB

43.0 dB

39.4 dB

39.8 dB

39.5 dB

43.4 dB

43.4 dB

43.3 dB

43.4 dB

43.7 dB

43.4 dB

43.2 dB

43.1 dB

42.9 dB

43.1 dB

42.7 dB

42.3 dB

42.1 dB

42.1 dB

41.9 dB

41.1 dB

42.2 dB

42.1 dB

41.9 dB

41.8 dB

41.8 dB

41.6 dB

41.6 dB

41.4 dB

41.3 dB

40.9 dB

40.0 dB

42.5 dB

Power Level

4.2 dBmV

6.4 dBmV

1.5 dBmV

1.6 dBmV

1.0 dBmV

6.9 dBmV

6.7 dBmV

6.3 dBmV

6.8 dBmV

7.1 dBmV

6.6 dBmV

6.5 dBmV

6.5 dBmV

6.1 dBmV

6.3 dBmV

6.0 dBmV

5.7 dBmV

5.2 dBmV

5.0 dBmV

4.7 dBmV

4.8 dBmV

4.8 dBmV

4.6 dBmV

4.1 dBmV

4.2 dBmV

4.3 dBmV

4.6 dBmV

4.5 dBmV

5.8 dBmV

5.6 dBmV

4.6 dBmV

2.7 dBmV

5.5 dBmV

Modulation

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

OFDM

Upstream Channel Bonding Value

Index	1	2	3	4	5
Lock Status	Locked	Locked	Locked	Locked	Locked
Frequency	21 MHz	25 MHz	32 MHz	38 MHz	4 MHz
Symbol Rate	2560	5120	5120	5120	0
Power Level	37.3 dBmV	37.3 dBmV	38.5 dBmV	39.8 dBmV	435000.0 dBmV
Modulation	QAM	QAM	QAM	QAM	OFDMA
Channel Type	TDMA_AND_ATDMA	ATDMA	ATDMA	ATDMA	TDMA

CM Error Codewords 

Index	1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16	17	18	19	20	21	22	23	24	25	26	27	28	29	30	31	32	33
Unerrored Codewords	2009821731	1117497502	1117517788	1117541867	1117552311	1117565647	1117578671	1117570144	1117574938	1117596626	1117602014	1117612418	1117612211	1117618990	1117620072	1117624776	1117640727	1117645744	1117648977	1117646145	1117653930	1117654797	1117661767	1117674597	1117687443	1117684138	1117696367	1117707136	1117705342	1117710972	1117716352	1117723994	2009821731
Correctable Codewords	1283848978	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1283848978
Uncorrectable Codewords	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0

[-G-]

@Robert85  Your signal levels look okay; they are well within the range that Rogers deems acceptable.  Your error stats are also clean. (Don't worry about the high number of correctable errors on your downstream D3.1 channel.  That's normal.)  However, I'm not sure what to make of the 435000.0 dBmV on your upstream OFDMA channel.

You said that that your modem reboots daily.  Does this consistently happen at any particular time of the day or, is this something that occurs randomly, at least once per day?

I would reach out to the @CommunityHelps  team (by sending them a private message) and ask them to look into this further.

[Robert85]

@-G-  Thanks for the help.  It reboots at random times.  Normally at the worst possible moment.