About Wireless Internet

[PeterPan1668]

I ordered Rogers Wireless Internet Service Device since middle of Dec. 2024, and I received my device on Jan. 3. 2025, and I am became Rogers Wireless Internet customer since Jan. 3, 2025. When I received bill, the bill started to change me since middle of Dec. 2024. I called billing department and the the lady clerk who was very patiently to resolve the issue and adjust the bill before I make payment, and I very appreciated her service.

[RogersYasmine]

Warm greetings @PeterPan1668 ,

Thanks for choosing Rogers, we are so happy to have you as our valued customer. 🙂

It's always nice to get feedback from our customers regarding a positive interaction they've had with one of our staff members. We would love to pass along your kind words to the agent you dealt with, as well as to their manager. 

If possible, please do send us a Private Message @CommunityHelps so we can collect some information and pass along your feedback, safely and securely. For more information on how our Private Messaging system works, please check out our blog.

We hope to hear back from you soon!

RogersYasmine