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Sound but no picture

Rhutchis
I've Been Around

I have sound on ignite tv but no picture. Message says: oops…unfortunately this feature is not working. Our engineers are hard at work to resolve the problem
How is the tv picture a “feature”?

 

 

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Re: Sound but no picture

mebe
I'm a Reliable Contributor
Weird stuff. Perhaps the box is trying to access a higher resolution, or power saving function for some reason.
Check your settings for those things just for the heck of it.
I would be tempted to kick the box 3 times in frustration, but would probably just settle for a reboot and hope the problem resolves itself.
A picture is worth a thousand words, but sound without a picture triggers many 4-letter words that I can't say here. 🚨🙈
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