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Recorded Program still plays after switching to Live TV

scarlemsfinest
I'm here a lot

Just wondering, as it seems to be happening lately, does the recorded program you're watching continue to play even after you've switched the channel to Live TV? I was watching a recorded program and switched to live TV and when I went back about an hour later, I thought it would take me back to where I left off but it was a good hour away from where I left off. Is this a glitch or something that's always been around or do we have to pause or stop the program first before switching to Live TV or a different channel?

 

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Re: Recorded Program still plays after switching to Live TV

RogersTony
Moderator
Moderator

Hello, @scarlemsfinest 

 

Thank you for posting your inquiry to the community. 

 

This is the first that I am hearing of this behaviour. If you have not already, please reboot the Ignite Entertainment Box by pressing the A button and following the steps on screen or you can power cycle the box by removing the power cord for 10 seconds and then reconnect it.

 

Let us know if issues are persistent!

 

RogersTony

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