I didn't think it was.
Never used it myself.
The full online management thing is a paid service per say, it's one of the features you can choose when selecting the # of features depending on the home phone package.
Never used it myself.
The full online management thing is a paid service per say, it's one of the features you can choose when selecting the # of features depending on the home phone package.
Thank you for your very helpful posts! A phone call to customer service about this left me baffled and my web saerch for Rogers technical support on this issued turned up nothing. Your post has liberated me from wasting any more time searching for an answer.
I'm very surprised that Rogers doesn't interpret your complaint (and I'd wager several similar ones) as an opportunity to give you a "discount" (like how about free for the first year or something) as a loyal customer and offer it to newbies like me in a more open customer-friendly format. That would generate a whole lot more good will on this forum than our current expeiences are generating. 
Problem is.. something like caller ID, is not a HARD CODED thing, per say.
There are MANY phone systems, which can change the caller ID your end perceives, at will. It technically could call you and show one number, hang up, call you back, showing a completely different one.
The people making these calls, use things like this, to avoid call blocking, on having 'their number' investigated, etc.
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