07-13-2020 10:08 AM - last edited on 07-13-2020 12:40 PM by RogersCorey
Everytime I pick up the handset I hear static. I have repluged it in, tried a different phone and it's definitely the line. What's happening?!! This is my business line and I can't get calls!
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07-13-2020 10:26 AM
07-13-2020 10:51 AM
I Did call in and they said there was a "disruption" and said they would text me... if my internet is working would that affect my landline?
07-13-2020 11:02 AM
If you're on Ignite, probably everything would go down. If you're on legacy Digital Cable/Internet with Home Phone, then the phone can go down on its own. Probably not a bad idea to reboot the phone modem if you haven't already. You should become familiar with what the lights on the modem look like when it's operating properly vs. when it's not.