12-23-2022 09:58 PM - last edited on 12-23-2022 10:41 PM by RogersMoin
since Friday December 17th we’ve had issues with our cable. Technician came to the home but suggested ignite. Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed. We have no home phone since Monday December 19th. Our internet has been in and out all week as well . After about 10 hours of my time this week still no resolution to anything. I could keep going on but I’m exhausted from all the on hold times, hours between chat and calls. Please get our service up and running properly.
12-24-2022 08:52 PM
Thank you for posting your concern, and welcome to our Community!
Not being able to use your cable services for so long can be quite inconvenient. A stuck pending order can prevent sending new equipment. We can investigate the delay in your service restoration and expedite it. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.