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Issues phone internet and cable

Moe121
I've been around

since Friday December 17th we’ve had issues with our cable.  Technician came to the home but suggested ignite.  Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed.  We have no home phone since Monday December 19th.  Our internet has been in and out all week as well .  After about 10 hours of my time this week still no resolution to anything.  I could keep going on but I’m exhausted from all the on hold times,  hours between chat and calls.  Please get our service up and running properly.

 

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Re: Issues phone internet and cable

RogersMoin
Moderator
Moderator

Hello, @Moe121.

 

Thank you for posting your concern, and welcome to our Community!

 

Not being able to use your cable services for so long can be quite inconvenient. A stuck pending order can prevent sending new equipment. We can investigate the delay in your service restoration and expedite it. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.

 

Cheers,

RogersMoin

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