Hyperlink in Received Email

[sharryo]

New to this and looking for help.

I received an email with a Zoom link. When I viewed using my phone, the link was blue as expected. When I looked on my computer, the link was not blue and inactive. 

Is there some setting I need to change to keep links active?

S

[RogersTony]

Hello, @sharryo

Welcome to the Rogers Community Forums!

It is strange that the link in the email does not work on your computers but it works fine on your phone. Are you using an email client to view your emails on your computer or do you use a web browser like Chrome or Edge?

If you are using an internet browser to view your email it should work fine but an email client may not be able to open that specific link. If you could provide us with more details on how you are accessing your emails from your computer it would help us find a solution.

RogersTony

[sharryo]

I'm not sure what you mean by email client. On the laptop, I open Rogers Yahoo with Goggle to check emails.

[OLDYELLR · Accepted solution]

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@RogersTony wrote:

If you are using an internet browser to view your email it should work fine but an email client may not be able to open that specific link.

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Depending on the email client and the security used, some links don't appear as clickable hyperlinks, but plain text. In that case you have to copy and paste them into your browser URL.