10-24-2018
02:09 PM
- last edited on
10-24-2018
02:38 PM
by
RogersLaura
Today I am no longer able to live stream CNN. I get a message that it is not available outside the US and I get redirected to videos. Any one else experience this?
** Labels Added **
10-24-2018 03:06 PM
What device? What app? I have no trouble streaming CNN on my Windows laptop using Chrome and Anyplace TV.
10-24-2018 10:25 PM
I was using CNNgo with Firefox. It must have been temporary as it is working tonight.
10-25-2018 11:22 AM
10-25-2018 03:44 PM
@57 I think that it would be safe to assume that your question would be behind the reason I made the post I did; the way I did, I answer you sincerely. Thank you.
12-02-2018 12:38 PM
12-03-2018 10:56 AM
I am also getting this issue. But with both the CNN app AND the Global TV app!!!! I think Rogers may have snafu'ed something along the way, here....
12-03-2018 11:18 AM
Hi All,
Just spoke with a technician who was unaware. Simply asked me to reinstall, which I knew wouldn't work. I asked to be escalated to a manager; young guy came on and it was a quick and painless fix. Apparently they had to "push through" the apps for cable subscribers, such as myself, so he fixed my issue. He apologized on behalf of the technician.
If you're still having an issue such as this, I suggest you phone tech support, as they are now aware.
12-04-2018 10:52 PM
Was in chat with technical guy in Moncton 48 hrs. ago and he couldn't make it work either. He sent it on for resolution(have ticket #) and I was to be emailed if it wasn't resolved within 48. No email or service. Will try to get someone at Rogers tomorrow if I still don't have it. Thanks for the info.