VOLTE and Wifi Calling Note 7
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08-26-2016 05:25 PM - last edited on 08-26-2016 05:50 PM by RogersCilio
Both were working fine since I got the phone Tuesday. Today when I make a call it goes back to 4G and Wifi Calling indicator isn't coming in on the status bar. Yes both functions are set to on. Just wondering if anyone else is experiencing this today. I'm in the Ottawa area
***Edited Labels***
Solved! Solved! Go to Solution.
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Android
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Hardware Feature
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Note
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Samsung
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VoLTE
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Re: VOLTE and Wifi Calling Note 7
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08-26-2016 07:45 PM
VOLTE and Wifi Calling Note 7
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08-26-2016 05:32 PM - last edited on 08-26-2016 05:46 PM by RogersCilio
Hello @Dx9
Have you tried calling Rogers to see if there is a report with them? Have u tried to do a factory reset on the device?
Re: VOLTE and Wifi Calling Note 7
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08-26-2016 07:25 PM
Re: VOLTE and Wifi Calling Note 7
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08-26-2016 07:45 PM
Re: VOLTE and Wifi Calling Note 7
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08-30-2016 07:46 AM
Re: VOLTE and Wifi Calling Note 7
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08-30-2016 08:38 AM
This is weird a well. WiFi Calling is enabled but VOLTE isn't anywhere. Tried calling and changes to 4G. Hmm what has Rogers done now.
Re: VOLTE and Wifi Calling Note 7
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08-30-2016 09:08 AM
Good morning folks!
If you're experiencing this issue, please attempt a factory reset and report back whether or not this resolves the issue. If it doesn't, please PM us @CommunityHelps and we will escalate if necessary.
RogersCorey
Re: VOLTE and Wifi Calling Note 7
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08-30-2016 09:16 AM
Re: VOLTE and Wifi Calling Note 7
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08-30-2016 09:20 AM
Re: VOLTE and Wifi Calling Note 7
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09-08-2016 09:08 AM
Re: VOLTE and Wifi Calling Note 7
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09-08-2016 09:10 AM
Indeed it is a issue with the Note 7 as i was told the same thing from a senior manager when I opened my ticket up as well. I wanted to confirm it and my gf called and was told it's her account but then spoke to someone higher a d low and behold it was a issue. Now again without any official word, nothing is concrete.