05-04-2019 12:15 AM - last edited on 05-04-2019 08:18 AM by RogersTony
At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?
- Apple stops at 8/8 Plus with iOS 9.
- Samsung stops at Note 5 and S8/S8+ on Android 6.0.1.
- LG stops at G6 on Android 7.0.
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05-04-2019 01:32 PM - edited 05-04-2019 01:33 PM
Hello again, @TwitchyPuppy
My apologies for the mistake made in my first post. Both variations of the Google Pixel 2 and 3 support Wi-Fi calling as well as the Huawei P30 and P30 Pro devices. Please keep in mind, we cannot guarantee that all features will work on a device unless it is a Rogers Branded device. Devices purchased outside of Rogers have not been tested on our network.
I was unable to locate an updated list of devices that are compatible with Wi-Fi calling on the Rogers network. We have made a request to have that article updated and we appreciate you bringing this to our attention. Until the article is updated we recommend inquiring about the availability of the Wi-Fi calling feature before purchasing a new device especially if it is of utmost importance to you.
You can reach out to us here in the Community by sending a Private message to @CommunityHelps or via any of the customer support channels located HERE.
Not sure how are private message system works? Please click HERE to learn more.
RogersTony
05-04-2019 08:26 AM
Hello @TwitchyPuppy,
Wi-Fi calling is a really great feature so I can completely understand your desire to have the feature available on more devices.
I believe you are referring to the support article on Wi-Fi Calling on the Rogers website. Currently, Only iPhone, Samsung and LG devices support this feature. We have not been made aware of any plans to support additional devices at this time. Once there is some news we will definitely share it with the Community.
We appreciate your feedback!
RogersTony
05-04-2019 08:34 AM
05-04-2019 01:32 PM - edited 05-04-2019 01:33 PM
Hello again, @TwitchyPuppy
My apologies for the mistake made in my first post. Both variations of the Google Pixel 2 and 3 support Wi-Fi calling as well as the Huawei P30 and P30 Pro devices. Please keep in mind, we cannot guarantee that all features will work on a device unless it is a Rogers Branded device. Devices purchased outside of Rogers have not been tested on our network.
I was unable to locate an updated list of devices that are compatible with Wi-Fi calling on the Rogers network. We have made a request to have that article updated and we appreciate you bringing this to our attention. Until the article is updated we recommend inquiring about the availability of the Wi-Fi calling feature before purchasing a new device especially if it is of utmost importance to you.
You can reach out to us here in the Community by sending a Private message to @CommunityHelps or via any of the customer support channels located HERE.
Not sure how are private message system works? Please click HERE to learn more.
RogersTony
05-06-2019 06:31 AM
06-29-2019 01:27 PM
06-30-2019 02:45 PM
Hello, @Smokemaker.
Welcome to the Rogers Community Forums! 😀
Thank you for joining this discussion. Are you referring to Sony Xperia XZ3? I don't recall we offering this device on our network. You are welcome to use non-Rogers devices, but not all the device's features will work.
Cheers,
RogersMoin