Since an update in March my Nextbox 3 keeps forcing the screen resolution to 1080p. The problem is that my TV (an LG 50PC3D) maxes out at 1080i. This creates an invalid format error between the TV and the Cable Box and the image is poor or non existent. I am forced to re-set the settings to 1080i at every start, many times from a black screen. Not nice!
Have reported this to Rogers on numerous occasions since March but the problem is still not resolved. I am told this is an outcome of changes made by Rogers to "force" screen resolution to the "best" setting. There seems to be no end in sight to this from my perspective.
Anyone else struggling with this issue and have any advice to offer?
Solved! Solved! Go to Solution.
I personally miss the old SARA firmware because it would output whatever was broadcast into it, and allow the TV to do the conversion.
As with all other providers, once you go to an HD guide, the output format is a single output format. SARA is still SD, so it's possible to have "passthrough".
I know this is an old thread but I think your solution is something that can help me as well. If this is the problem on my output how do I switch the PVR output to 1080i . My TV screen is black and my display on the nextbox only shows the time. I'm up here at the trailer researching. I downloaded a picture of the rogers remote and don't see a specific button. Thank
1. With the box and TV off, disconnect the HDMI cable.
2. Connect a composite (yellow) cable (or any RCA cable like red/white, etc) from the box' composite (yellow) output to the TV's composite (yellow) input. On some newer TVs the composite input is combined with the component video input, but the "green" input should be labelled as "composite".
3. Turn on the box and the TV and switch the TV to the composite input. Since the composite output/cable can only carry 480i signals, you should be able to see your box/menu.
4. Using the Rogers remote, go into "Settings - Appearance" select 1080i instead of Auto. Button may be labelled "menu" instead of "settings? If you have the newer RF remote, you may need to use the old remote if you can't get into "settings", although I believe you can even with the newer remote using "menu".
5. Turn off the TV and box, Disconnect composite cable.
6. Connect HDMI cable , turn the box and TV back on, and switch TV to HDMI input.
You should then be able to see the 1080i signal.
Just came across same issue with my LG TV... Rogers Tech support says it is a TV issue, where I see now that it is a Rogers one. Has anyone been compensated? Bell is looking better all the time...