02-19-2019 10:50 AM - last edited on 02-19-2019 11:09 AM by RogersTony
Anyone know when or if the P10 Plus from Rogers will be getting the Pie/Emui 9 upgrade?
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Solved! Solved! Go to Solution.
02-19-2019 03:05 PM - edited 02-19-2019 03:32 PM
Hello @satdan,
Android Pie is definitely a big improvement on the Android OS so I can understand your desire to get it as soon as possible.
While I wish we had a specific date for when Android Pie will be available for the P10 Plus, we have not been provided with a date from Huawei as of yet. With the builds for the P20 and P20 Pro only just being completed within the last few months it could be a bit of time before Android Pie is built for the P10 Plus is completed.
Once we have specific dates to announce we will updates our OS Upgrade Schedule first so stay tuned to that thread for the latest on what is coming down the pipe for OS upgrades.
I also recommend reviewing this Infographic which outlines the entire process a general time to market.
I hope you find this information useful!
RogersTony
02-19-2019 03:05 PM - edited 02-19-2019 03:32 PM
Hello @satdan,
Android Pie is definitely a big improvement on the Android OS so I can understand your desire to get it as soon as possible.
While I wish we had a specific date for when Android Pie will be available for the P10 Plus, we have not been provided with a date from Huawei as of yet. With the builds for the P20 and P20 Pro only just being completed within the last few months it could be a bit of time before Android Pie is built for the P10 Plus is completed.
Once we have specific dates to announce we will updates our OS Upgrade Schedule first so stay tuned to that thread for the latest on what is coming down the pipe for OS upgrades.
I also recommend reviewing this Infographic which outlines the entire process a general time to market.
I hope you find this information useful!
RogersTony
02-19-2019 03:21 PM
I fully understand the process. So are you saying that it WILL happen (sometime later, which I understand)?
02-19-2019 03:35 PM
Hello @satdan,
We are unable to comment on whether or not Huawei will decide to make a build for the P10 Plus. Once they have advised us that it is in the pipeline we will ensure the OS Upgrade Schedule is updated.
RogersTony
04-29-2019 09:28 PM
I see that according to the OS Upgrade chart that the Android Pie update is available now for the P10 Plus, but I have been unable to download and install the update. What can I do to get the update on my phone? Thanks.
04-30-2019 09:19 PM - edited 04-30-2019 09:20 PM
Hey @sparky853,
I'm always eager to get the latest updates for my phone as well!
Updates are rolled out in batches and you should see a prompt when a new update is made available to your phone. As another option, you can use HiSuite Android Smart Device Manager to update your device.
RogersTim
05-05-2019 09:23 AM - edited 05-05-2019 09:24 AM
05-05-2019 10:49 AM
I noticed that the P10/P10+ has been removed from the update schedule. Has it been withdrawn or did it just fall off the list?
Were there issues with the upgrade?
05-05-2019 01:54 PM - last edited on 05-05-2019 02:00 PM by RogersMoin
I know that Huawei P10 is getting pie. When is Huawei P10 update to pie will be available. I've been waiting and its has been a await. Thanks
05-06-2019 09:00 AM
Hey @Nolf ,
Just a quick clarification; Carriers do not send or control an OEM's (Original Equipment Manufacturer) update rollout. All updates regardless of OEM come from the OEM's servers, and is begun, paused or stopped all at their accord.
Let us know if you have any more questions about the OS update process.
RogersDarrell
05-10-2019 02:13 PM
Hey Community,
We have confirmed from Huawei that they experienced a FOTA server set back and are working on restarting the rollout soon.
Stay tuned!
Thanks 🙂
05-19-2019 09:28 PM
Any update as of today? Still haven't receive the pie update on my P10+
05-21-2019 08:54 AM
Hello @charleydc5,
A warm welcome to the Rogers Community Forums! Congrats on your very first post!
Regretfully, we do not have any information available at this time, but please keep an eye on the OS Upgrade Schedule for any news. If we are provided with any further updates, we'll be sure to let the Community know!
Thank you,
RogersLaura
05-21-2019 09:12 AM
I received Pie on Friday May 17 and a security update on Monday.
Currently at version 9.0.1.186
05-21-2019 11:45 AM
Lucky you, i'm still waiting
05-21-2019 12:00 PM
To be honest...nothing that exciting.
Plus is broke the Huawei sms app.....Times when a message was sent or received are out of whack, 3 hours 15 mins off of current. Its very odd, I switch to the google sms app and it is fine.
08-19-2019 09:09 AM