Rogers Device Protection plan

[Jagsharan]

I paid 18.99$ every month but when I lost my phone, they take 452$ and rejected my request.

If you pay 18.99$, you can buy phone by down-payment of 452$ from any other company. 

*Edited Labels***

[RogersMoin]

Hello, @Jagsharan.

Thank you for sharing your concern, and welcome to our Community. We understand the inconvenience you're experiencing due to losing your phone and the subsequent insurance claim challenges.

What was the reason for the denied insurance claim? If you don't feel your case has been fully addressed, you can request to escalate to Likewize Tier 2 support. We hope you get a quick resolution.

Regards,
RogersMoin