voicemail messed up

[officeboy]

Samsung S20.

When you call my phone and try to leave a voicemail, you get instructions as if you are setting up your own voicemail.  No one can leave a message.

I can call in and check my voice messages but of course there are none.

*Added Labels*

[RogersCorey]

Good afternoon @officeboy!

I am sorry about any inconvenience this voicemail issue may have caused you thus far. It sounds like we'll need to reset your voicemail inbox so that you can attempt to setup your voicemail once again.

We'd be happy to take a closer look to see what is going on! Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey