Voicemail - Can't Delete Messages

[Thebeeskneez278]

I just recently switched my number from Alberta to Nova Scotia and I have voicemails saved on my Alberta voicemail inbox and I can't get rid of them since I have a new number apparently. Can you help me?

*Added Labels*

[RogersMoin]

Hello, @Thebeeskneez278.

Welcome to the Rogers Community Forums! 🙂

Thank you for posting the voicemail concern in the Community. Were you able to set up the voicemail for the new number? Happy to look into this for you, please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.

Cheers,

RogersMoin

[Ryan24]

Have had the same issue last couple months finally worked last week could not get anymore voicemails because it was full yet i would delete all everytime

[RogersMaude]

Good evening @Ryan24,

Welcome to the Rogers Community and thank you for posting!

Having the ability to use the voicemail included in your price plan is key.

Are you still experiencing issues with this calling feature? If not, I'm glad it's resolved.

Don't hesitate to let us know if you need our help!

We may need to troubleshoot and investigate further.

Cheers!

RogersMaude