Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
jkffghjfghjfgjh
I Plan to Stick Around
Posts: 81

Re: Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions

oddly enough they came in two separate packages.

JeromeM
I Plan to Stick Around
Posts: 292

Re: Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions


@jkffghjfghjfgjh wrote:

oddly enough they came in two separate packages.


So, how is it????? That is nice getting them both at the same time through Samsung, with Rogers I assume we will need to go online and choose the promo item then it will ship.

 

For point of reference, what was your total for the device through Samsung? I will be curious what it ends up being from Rogers as I saw many several different prices floating around and promo's.

SwordFish99
I Plan to Stick Around
Posts: 78

Re: Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions

I got mine today also, love the phone but the ear buds are really quiet??

a23432
I've Been Around
Posts: 1

Re: Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions

Just to let you know, I can confirm that unfortunately, a non-Rogers unlocked Note 20 Ultra does NOT support Wifi Calling on Rogers. 

All I got from Technical Support (Oct 6, 2020) was non Rogers Androids do not support Wi-Fi calling at this time (and this may be something that could work in the future but not at this time.)

ghozmit
I've Been Around
Posts: 1

Re: Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions

@jkffghjfghjfgjh 

 

Hi!

I also preordered a Note, but I'm still waiting on the earbuds. Did you get yours from the promotion? Preorder = free buds?
Because now Rogers is trying to tell me that I dreamt that offer and I imagined the free buds when I preordered.

Thanks for any help!

RogersMoin
Moderator
Moderator
Posts: 2,012

Re: Samsung Galaxy Note 20/Note 20 Ultra Reservations/Questions

Hello, @ghozmit.

 

Welcome to Rogers Community Forums! 😃

 

I hope you are enjoying your Note device; which one did you preorder Note20 5G or Note20 Ultra 5G?

 

With Note20 5G Buds+ and with Note20 Ultra 5G Buds Live was offered with preorders. The last date to claim the gift was September 30th. 

 

Did you login to your Samsung Members app to claim the gift?

 

If yes,  you can contact Samsung Canada by calling 1-800-SAMSUNG (726-7864) or texting WE CARE (932-273).

 

@jkffghjfghjfgjh - Can you please share how you claim the gift?

 

Cheers,
RogersMoin