Rogers trade in with likewize

[raners]

I have sent my 2 phones for trade in using ups and the phones were received by likewize on 30th December. I didn't hear anything from likewize about it or even an acknowledgement about receiving the phones. What's the procedure and timeline for processing the trade-in?

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[RogersZia]

Hi @raners,

Welcome to the Community!

If you can access the trade portal: Click Need Help? under Resources at any point of the trade process or in the Trade-in Details tab.

If you cannot access the trade portal: Please contact Likewize customer support at trade.inquiries@likewize.com for further assistance. They’ll respond to your inquiry within 24-48 hours with a resolution.

RogersZia