Pixel 9 Pro XL Order Status

[HockeyFan81]

I ordered one the 4th of this month and it still says back ordered. I called them yesterday and they said it was in the warehouse, whatever that means. I'm just looking for information on my order, thank you in advance. 

**Labels Updated**

[LordDrakkon]

The Pixel 9 Pro XL's were either more of a hit than Google was expecting or they just didn't anticipate the demand adequately. Anyone who didn't pre-order more than likely didn't get one until the early September shipment. Those who ordered around the end of August are seeing delivery dates of late September to mid-October depending on where it was ordered from. Once Rogers receives another shipment and fulfills all of the orders prior to yours. Your order will process and ship.

[HockeyFan81]

Still no update three weeks later. 

[LordDrakkon]

That's unfortunate. It's a great device! I have enjoyed mine a lot so far. I run GrapheneOS on mine. Hopefully yours will ship and arrive soon. It might be worth reaching out to Customer Care by calling 611 from your Rogers line to see if they can provide you an estimation as to when your order will ship.

[HockeyFan81]

I tried that and they only can give me the same information   that is on the website. 

[LordDrakkon]

That makes me think Rogers won't be getting any until the mid October shipment goes out from Google. That seems like a long time to wait in my opinion. Have you checked your local Rogers syore, BestBuy, TheSource, and other retailers to see if you can get one sooner?

[HockeyFan81]

Well if I  don't  receive the device by the end of next week, I'll just order a different device. 

[HockeyFan81]

4 weeks today and still on back ordered. so much for that 3 to 4 weeks I was quoted during the ordering process. Now it says 4+ weeks, I guess I'll order a different phone or check if my local Rogers have any in stock. 

[HockeyFan81]

Looking like I'll never receive my new phone, so frustrating. 

[fabianoferreira]

Hey! Have you already received your phone?

I am on the same boat. Just ordered yesterday with an estimate of 4+ weeks.

[A7turbo]

Has already been 3 and a half weeks. Just ordered the cases and protectors so I’m hoping that google or Roger’s gets a handle on this back order situation as waiting a month for an upgrade is simply not ideal when your stuck with an unreliable older iPhone 11 in the mean time. Even the town next to me offered me a peony 9 pixel however, because I’ve had to wait this long and already ordered everything for the pro XL…. Wondering if anyone else is experiencing this issue-
Sincerely : Ontario Rogers Members/Customers