I have purchased a phone (Samsung Alpha) privately from a person on October 15th. Phone was locked to Bell, but I got it unlocked.
I paid him in full and his reason for selling it was because he was looking to get a different phone.
He gave me the receipt that he purchased the phone from Wireless Etc.. in a Costco Store. Under his name and number.
I have checked the phone if it was blacklisted and it wasn't. Phone was sealed and brand new.
So I used to phone until Nov 1st, (over 2 weeks) to notice that morning my phone was only working on WI-FI?
I don't know what to do? I cannot get a hold of the person anymore. That number is invalid and doesnt exist.
I have paid for this phone and now I am stuck and I cannot use it.
I did use it for 2 weeks with a Rogers Sim Card and everything was working fine until Nov1st in the morning.
Solved! Solved! Go to Solution.
Sorry I have added this post on the wrong category.
Its a Samsung Alpha.
I did not call to add the IMEI on my account. (didnt think this was going to happen).
The phone initially was fine and brand new (sealed).
It wasnt blacklisted and it worked fine for just over 2 weeks.
Just to clarify, have you contacted Rogers and confirmed through them that your IMEI is currently on the Blacklist?
Also, did you have Bell unlock the phone or had you gone to a third party (Pawn shop, etc.). I only inquire because in order for any service provider to unlock a phone, it would have to have been active on an account for 90 days or more and if you paid him to have it unlocked, this would have required to have him had the phone registered for 90 days prior to you purchasing it from him.
A phone can be blacklisted within 90 days of it being used on the account, as well as through a third party insurance program. An example of the latter of the two would be if he were to sell the device to you, and then claim it under his phone insurance as lost or stolen. Once the replacement is sent out, the insurance company usually blacklists the reported phone. This is unfortunately one of the risks of buying from third parties that you're not able to get in touch with afterwards.
Bascially, your phone is now useless except in the case as a wifi/MP3 player if it is indeed blacklisted. There is no override, and it can only be removed from the account, phone number, and account holder/insurance company that it was originally applied through.
Sorry to hear about it, but hope this helps explain.
of heard of this sometimes happening with indivduals will sell a cell phone to someone then shortly after turn around and blacklist it so their service provider will replace it as a stolen phone its an unfortune thing that sometimes happens but hopefully you can get ahold of the guy or call in to the provider that it use to be explain the situation and if you have a written recpits bring it down to the store for the provider and see if there is anything they can do too help. sorry this has happened to you and i hope you get it figured out with the individal
The caveat is if you purchase a phone privately you need to get a written bill of sale with all the details, including the IMEI, seller's ID and unlocked.