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Cannot receive calls from the US - calling restrictions

something1965
I plan to stick around

I'm in Toronto.

When my uncle in the states (AZ) call me he gets "the number you have called has calling restrictions".

He can call a couple of his contacts ok in Alberta.

He also can no longer text me ,  yet we texted back in forth a few times one day prior to this issue.

 

I have checked my phone settings (Android default Phone APP)

Blocked Numbers - is turned Off

Call Barring - all selections are Off

 

Is there anything else on my end that I can do/check?

Thanks

 

***EDITED LABELS***

______________________________________
Current Mobile: Samsung S8
Current Cable Modem: Rogers Ignite Modem (Gen3) - XB8

Nortel Norstar & BCM Specialist
Dedication level: Same cell number since1988 (Cantel)
1 REPLY 1

Re: Cannot receive calls from the US - calling restrictions

RogersCorey
Moderator
Moderator

Good morning @something1965!

 

It sounds to me like this isn't settings related at all and there may be a calling block on your account of some sort. Please accept my apologies for the trouble here.

 

We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

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