Your account has been cancelled

[User9740]

Hello, my account was canceled after adding a new line and ordering the phone online, how can I unblock it soon? I can’t use any services, no calls, no internet, I went to the operator in the store, and they showed calling 1 (888) 383-2080, but without success, there is an answering machine, I already wrote to Community Help, help me please how to deal with this

***Edited Labels***

[RogersMaude]

Good evening,

Welcome to the Rogers Community and thank you for bringing this up to our attention. 

I'm sorry your recent experience with the new activation did not go as planned.

We appreciate you took the time to reach out to us in private, so we could take a deeper look into this.

I am confident you will be getting a call back during the business hours of the department in charge, if you have not yet went in store.

Let us know if you have further questions. Cheers!

RogersMaude