03-15-2023 06:23 PM - last edited on 03-15-2023 06:35 PM by RogersJermaine
Winback is a SCAM. They pull my credit and next day increase $$ on my plan. Today I got the call from WINBACK again asking why I left Rogers, jokers, when I ask that what happen to my order its been 3 business day since I accepted the offer, poor lady seems confused and apologies. I think Rogers is too big to be ignorant. I will report them to Ministry of consumer affair and www.ccts-cprst.ca or call toll-free at 1-888-221-1687 and Roger ombudsman. This ill practise from Rogers will gain some $$$ in short term but in long term Rogers will be bigger looser.
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03-17-2023 06:24 PM
Hi @TR81,
Welcome to the Rogers Community Forums and thank you for taking the time to post your feedback. Since you last posted were you able to get an update on your order? If not, you can certainly reach out to us via PM @CommunityHelps and we can request a follow up for you. For more information on how our Private Messaging system works, please check out our blog.
Regards
RogersJermaine