06-26-2024 04:07 PM - last edited on 06-26-2024 04:13 PM by RogersJermaine
I passed on a winback call about 2 months ago but would like to go back now.
I left Rogers for better plan, a few weeks ago I got a call from Rogers winback team, I thought it might be a scam so didn't believe much. Now I am interested to hear if I may still qualify for a winback offer...
Anyone know how I can check and view my profile?
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06-28-2024 05:20 PM
Greetings @singhinder !
Thanks for being a part of our community! 🙂
As it hasn't been too long since they contacted you, you may still be eligible for the offer, as long as they had the opportunity to document it on your cancelled account. We'll need to have a peek at the account to know for certain. If all is well, we can try to request a call back from the Winback team on your behalf.
To proceed, we'll need to chat with you via PM. Please feel free to send us a PM the next time you are online and have some time. For more information on how our Private Messaging system works, please check out our blog.
Kind regards,
RogersYasmine