Upfront Edge Return Procedure

[amolakdhindsa]

I was Rogers business customer for my life and now I decided to move to another service provider. I contacted Rogers customer care and they did not budge, so I moved. I have hard time figuring out how to return my upfront edge phone to rogers.. The rogers store declined to receive it.

Please guide.

***Edited Labels***

[RogersZia]

Hi @amolakdhindsa,

Welcome to the Community!

It's always disappointing to lose a customer, but I understand sometimes what we can offer doesn't match with what a customer wants.

You can return your phone to any participating Rogers store, or by calling Customer Care. If you’re upgrading to a new device at one of our retail stores, you can return it at that time. For upgrades done online or through Customer Care, a return kit will be shipped to you so that you can return your device.

I hope this helps!

RogersZia