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Understanding billing and roaming

pujarawal
I've been here awhile

Hi, I am temporarily moving back to my home country for few months and I wont be using any services for the number I have with rogers except that I would like to keep this number since its registered everywhere in Canada especially banks. Whats the cheapest option to retain the number and receive messages if need be.

 

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Re: Understanding billing and roaming

RogersZia
Moderator
Moderator

Good evening @pujarawal,

 

Welcome to the Community!

 

You can schedule, change and cancel a temporary suspension online through your MyRogers account for a charge. 

You can pause service to a line that’s been active for at least 30 days if you have no current balance owing on your account or you have Automatic Payments set up.

 

Before you begin:

  • You’re still responsible for your device’s monthly financing payments.
  • Pausing your service also pauses Device Protection fees. You won’t be able to file a service request or claim during this period.

Please check out the Pause your phone plan page for more info.

 

 

 

 

RogersZia

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