Unable to get refund

[Sumitkumar]

Hi,
I am waiting for refund cheque from 30th august. Everytime I calls in, they just say we will escalate matter and i am still waiting for it. This last time customer service rep said you can do whatever its upto you. Really disappointed with rogers services.

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[RogersJo]

Hi @Sumitkumar, 

Welcome to the Community! 😊 We're sorry to hear what occured. I can assure you that this is not the type of experience we want you to be having. I can see you've since sent us a PM. We'd be more than happy to continue there! 

Regards, 
 

RogersJo