Trying to close my account - how many hours will it take????

[Soludag1a]

Have been on multiple chats - usually they disconnect when I'm being transferred to a specialist who can help me close the account.  Tried a different tactic by calling in and I'm on hold now (fingers crossed) but it's been more than an hour of "thanks for your patience" and wonder if it'll ever be answered.

Is there a way to close an account online?  Is there a trick to this?

[RogersZia]

Good evening @Soludag1a,

Welcome to the Rogers Community Forums!

Sorry to hear you're looking to part ways with us. I hope you were able to get in touch with someone over the phone since you last posted here. 

If you still require assistance, please let us know and we'll be happy to help :).

RogersZia