08-20-2023 03:27 PM - last edited on 08-20-2023 03:44 PM by RogersCorey
I subscribed yesterday to the Sportsnet and TSN theme pack but today I am still not able to watch any of then TSN or Sportsnet channels. When I attempt to watch them I get a message "This requires a subscription. To watch this program, you'll need ti add this channel to your lineup".
I did receive an email confirmation of my subscription and the package it's showing as subscribed in "My services".
Is there a delay after the subscription until the channels become available (it's only been about 24 hours so far) ? Or are any additional steps required from my end ?
Thank you
***EDITED LABELS***
08-22-2023 12:25 PM - edited 08-22-2023 12:44 PM
Greetings @bgdinu!
Have your TSN or Sportsnet channels started working? I am sorry for any trouble this may have caused.
If you're still experiencing issues accessing your subscribed content, please let us know.
Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
Regards,
RogersCorey