Phone number change

[Razi123]

I accidentally changed my number, can i get old number back ?

*Added Labels*

[RogersYasmine]

Hello @Razi123 ,

Thanks for joining us in the community! 🙂

Can you please clarify if your question is specific to a wireless line or a home phone (landline)?

For wireless:

If the telephone number change was processed less than 60 days ago and the number belongs to Rogers, there is a good chance that we will be able to help get the old number back.

For home phone (landline):

If the telephone number change was processed less than 90 days ago and the number belongs to Rogers, we should be able to help get the old number back.

Feel free to send us a PM @CommunityHelps if you'd like for us to have a closer look into this for you. Otherwise, you may also call in or chat in using any of the support avenues found here. 

For more information on how our Private Messaging system works, please check out our blog.

Thank you,

RogersYasmine