Overcharging

[Apurva1]

I have been recently been overcharged 170 CAD on my bill and rogers customer service cant do anything after being on the call for 50 mins. They are charging me 15 dollars per day for international roaming times 7 days ,when "mobile network was switched off" for all 3 cell phones associated with my account. 

Rogers customer service was extremely poor , made me hold for 50 mins and came up with "we cant do anything". 

Extremely dissatisfied with this service. Will have to think of switching to another provider.

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[57]

@Apurva1 : Please have a look at the following post outlining how to avoid roaming charges. The setting change you made is not enough.

https://communityforums.rogers.com/t5/Account-Support/Roaming-like-home/m-p/518044/highlight/true#M3...