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My Bell iPhone doesn’t receive any Rogers verification text messages.

Maritimer66
I've Been Here Awhile

Every time I log in to My Rogers it asks me to set up a cell phone verification. I enter my phone (several times now) but have never received a text with a verification code. My phone is 11 model with all the updates applied. (16.1.1) This is the only business I have that problem with.  I use verification codes from other businesses with no issue. Now lately I have booked service call appointments and the rep says they are sending a confirmation text but I never receive them. I think it has something to do with short number text codes. Maybe Bell is blocking them? How would I know or what should I ask? I don’t know what the Rogers short number is.  

3 REPLIES 3

Re: My Bell iPhone doesn’t receive any Rogers verification text messages.

57
Resident Expert
Resident Expert

Re: My Bell iPhone doesn’t receive any Rogers verification text messages.

Maritimer66
I've Been Here Awhile

Maybe suggest having an alternate method of verification and communicating  via email address. 

Re: My Bell iPhone doesn’t receive any Rogers verification text messages.

Thank you for your suggestion @Maritimer66!

 

Regards,

RogersCorey

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