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Mobile plan renewal

oly34
I've been here awhile
After agreeing to a new plan and upgrading our phones, looked on My Rogers and it is showing $85 per line when it should be $60 per line?
1 REPLY 1

Re: Mobile plan renewal

RogersMoin
Moderator
Moderator

Hello, @oly34.

 

Thank you for being our Community member and for posting your query.

 

Congratulations on your new plan and phones! We understand that not seeing the agreed-upon price can be concerning. In MyRogers, the plan's actual cost is displayed, not the price after the discounts.

 

The best way to confirm is to check the emails you received after the plan change with a detailed breakdown of the plan change and the price after applying the promotion/discount.

 

Depending on your billing cycle, your next bill will reflect the changes. It would be best to open the PDF to see the detailed breakdown.

 

Let us know if you have further questions; we're here to help!

 

Cheers,
RogersMoin

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