How do I report a chat specialist who was braindead??

[meandyou668]

Today I used the online chat. I have the chat log in an email. Someone at Rogers needs to read this and see that the chat specialist I had was pathetic.  Who and where do I send a copy of this chat log to so that someone else doesn't have to deal with this type of incompetency??

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@meandyou668 wrote:

Today I used the online chat. I have the chat log in an email. Someone at Rogers needs to read this and see that the chat specialist I had was pathetic.  Who and where do I send a copy of this chat log to so that someone else doesn't have to deal with this type of incompetency??

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Go to https://www.rogers.com/contact/resolve-a-concern and then click "Resolve your concern now" to report your issue to the Rogers management team.