Device Upgrade - Save & Return Amount

[1Heaven]

I got an iPhone 11 last year on deal , which was free iPhone. Now i wanna buy iphone 16 pro and roggers is asking about 450$ more on next month why ?

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[RogersMoin]

Hello, @1Heaven.

We're thrilled you joined our Community!

I appreciate your interest in the latest iPhone 16 Pro; indeed, it would be a significant upgrade from the iPhone 11. The free iPhone 11 promotion you have been benefiting from is under the Save & Return program and promotional credits.

The Save & Return program lowers the upfront cost of your device with your Save & Return credit. You agree to settle your Save & Return credit later by either returning the device or repaying your Save & Return credit. You can learn more about the program here: Save & Return program support and FAQs - Rogers.

Since there is about a year left in the 2-year term, you have to pay the promotional credits for the remainder of the term and return the device for the early upgrade.

Let us know if you have further questions.

Cheers,

RogersMoin