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Data Usage and Service Concern

Vusalibo
I've been around

Please! Don’t cut my internet I used my data just for get some information from my friends and my nation because of that I used all my data. Please don’t cut my internet.

 

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Re: Data Usage and Service Concern

RogersYasmine
Moderator
Moderator

Hello @Vusalibo,

 

Thank you for posting your concern! We definitely understand how important it is to stay in touch with those we love, especially during difficult times. 

 

Just to clarify, are you worried about going over your credit limit on your account? Or are you behind on your payments? These would typically be the main reasons why your services might get temporarily suspended.

 

If you are unsure and would like for us to review your account details, kindly send us a Private Message @CommunityHelps to get started. We can also recommend a new price plan with a larger data bucket if needed. 🙂

 

Thank you!

 

RogersYasmine

 

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