06-13-2022 04:38 PM - last edited on 06-13-2022 05:16 PM by RogersZia
Can I get my phone turned back on without paying the full amount up front?
***Edited Labels***
Solved! Solved! Go to Solution.
06-14-2022 04:07 PM
Good afternoon @Lol1872,
Welcome to the Community!
I appreciate that you're trying to clear the balance as soon as you can. I would have to review your account to make any recommendations. Based on what you've shared, it seems like your service is suspended, it may be best if you speak to our Credit Operations team. You can reach them at 1-800-267-2070.
The hours of operation are:
Monday to Friday: 7:00 am - midnight ET
Saturday: 7:30 am - 9 pm ET
Sunday: 10 am - 6 pm ET
You can also chat with them here.
Live Chat hours are:
Mon-Fri: 7 am to Midnight EST
Sat: 7:30 am to 9 pm EST
Sun: 10 am to 6 pm EST
Hope this helps!
RogersZia
06-14-2022 04:07 PM
Good afternoon @Lol1872,
Welcome to the Community!
I appreciate that you're trying to clear the balance as soon as you can. I would have to review your account to make any recommendations. Based on what you've shared, it seems like your service is suspended, it may be best if you speak to our Credit Operations team. You can reach them at 1-800-267-2070.
The hours of operation are:
Monday to Friday: 7:00 am - midnight ET
Saturday: 7:30 am - 9 pm ET
Sunday: 10 am - 6 pm ET
You can also chat with them here.
Live Chat hours are:
Mon-Fri: 7 am to Midnight EST
Sat: 7:30 am to 9 pm EST
Sun: 10 am to 6 pm EST
Hope this helps!
RogersZia