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Balance & Payment

Lol1872
I've been around

Can I get my phone turned back on without paying the full amount up front?

 

 

 

***Edited Labels***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Balance & Payment

RogersZia
Moderator
Moderator

Good afternoon @Lol1872,

 

Welcome to the Community!

 

I appreciate that you're trying to clear the balance as soon as you can. I would have to review your account to make any recommendations. Based on what you've shared, it seems like your service is suspended, it may be best if you speak to our Credit Operations team. You can reach them at 1-800-267-2070.

 

The hours of operation are:

Monday to Friday: 7:00 am - midnight ET

Saturday: 7:30 am - 9 pm ET

Sunday: 10 am - 6 pm ET

 

You can also chat with them here.

 

Live Chat hours are:

 

Mon-Fri: 7 am to Midnight EST

Sat: 7:30 am to 9 pm EST

Sun: 10 am to 6 pm EST

 

 

 

Hope this helps!

 

 

RogersZia

View solution in original post

1 REPLY 1

Re: Balance & Payment

RogersZia
Moderator
Moderator

Good afternoon @Lol1872,

 

Welcome to the Community!

 

I appreciate that you're trying to clear the balance as soon as you can. I would have to review your account to make any recommendations. Based on what you've shared, it seems like your service is suspended, it may be best if you speak to our Credit Operations team. You can reach them at 1-800-267-2070.

 

The hours of operation are:

Monday to Friday: 7:00 am - midnight ET

Saturday: 7:30 am - 9 pm ET

Sunday: 10 am - 6 pm ET

 

You can also chat with them here.

 

Live Chat hours are:

 

Mon-Fri: 7 am to Midnight EST

Sat: 7:30 am to 9 pm EST

Sun: 10 am to 6 pm EST

 

 

 

Hope this helps!

 

 

RogersZia

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