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Accidental change number.

nielnoq
I've been here awhile
I accidentaly change my number. I was planning to change my extra phone number to a new one but unfortunatetly the primary number got changed. My primary is very important since it is my authenticator on alot of apps i really need your help
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Accidental change number.

RogersMoin
Moderator
Moderator

Hello, @nielnoq.

 

We can understand how critical your primary number is, especially since it’s tied to so many vital accounts as your authenticator. 

 

A quick follow-up: have you reached out to support?

 

We can investigate the possibility of restoring your original primary number and explore all available options to assist you. Feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog

 

Cheers,

RogersMoin

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2 REPLIES 2

Re: Accidental change number.

LordDrakkon
I'm an advisor
One of the many reasons why 2FA isn't great in my perdonal opinion. You should reach out to Support as soon as possible to see if they can revert the number change. You definitely don't want to use your number.

Re: Accidental change number.

RogersMoin
Moderator
Moderator

Hello, @nielnoq.

 

We can understand how critical your primary number is, especially since it’s tied to so many vital accounts as your authenticator. 

 

A quick follow-up: have you reached out to support?

 

We can investigate the possibility of restoring your original primary number and explore all available options to assist you. Feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog

 

Cheers,

RogersMoin

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