Data is Slow
Is anyone else having slow data issues in Chilliwack and Abbotsford? It’s happening on all three of my lines **Labels Added**
Forum Posts
Poor Service
we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...
Roaming in Italy
Hello. I've been in Italy for 2 weeks and want to turn roaming on so I can check in in my flight.Questions... I have read all the info and don't understand 2 thingsET. This seems to refer to a time frame but is it 24 hours in Italy time...or 24 hours...
5g speed 25mps.
Seems to be reoccurring problem. Is this common? **Added Labels**
No/Low reception at Metrotown
Hi,When I’m at Metrotown (Burnaby), the reception/data connection is very slow - almost to none. I can have full bar showing on my iPhone but apps/messages don’t go through. Once I step out of Metrotown, everything works fine. But when I’m inside Met...
Slow connection
Why is my data so slow when I enter my home? When I'm outside it's much faster. ***Added Labels***
Extended Coverage and Data Roaming Warning
One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...
Problem with the speed of the 5G SIM card
Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...
Poor cell phone speeds in Barrie again
Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...
Enabling 5G on Sony Xperia 5 IV
Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...
Xperia VIII can't make mobile calls
I moved to Rogers from another provider for better coverage in my area. I have an Xperia V iii which worked on Telus towers. Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls. Soon as I try to make a call I just ...
Travel to Europe with e-sim
I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11. I can see the 2 sims on my phone, and I can turn one ON, the other OFF, or both On, both OFF. To communicate with my family ...
Resolved! No Internet Connection on Cellular Data 4G (Ottawa ON)
Hi, I've had no internet access using 4G cellular data since March 9th. I need internet access via data to clock in at my workplace. There is no data block on my account, and my mother's phone is able to access the internet just fine via mobile data....
5G network with no internet
I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...
Resolved! No cell signal in Angus Ontario?
Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...
Why I cannot turn my data ON if no Wi-Fi
I CANNOT turn on my data If no WIFI.if my data ON I been charge for over use the DATA, I always go find a FREE Wi-Fi to turn on my data. If I leave ON..bill are $275 a month.I only saying NOW because I have 2 weeks left on my contract. *Added Label...
No data when power is out
Why is it every time there is a power outage the data on our cells doesn’t work! However every other company works *Added Labels*
Wireless Network Down
Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...
No data, stay away from Rogers
I have 4 phones with Rogers. Been with them over 25 years. They used to be good. Now I have 2 bars AT MOST (sometimes only 1) and only have data like 5% of the time. This is with all our phones (which are new). Not just my town, people in other close...
Data connection issues - Samsung S20 FE
Hi! I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi. With data connection, it chops the connection a lot, for example, if...