Yes, thanks. A gent named Vishnu called me back and he was polite and accommodating. I'm still paying a little more with Ignite than I did for the same package with the previous system, but at least it's a little close now.
I switched to Ignite because I was told there were some deals available in order to lower my quarterly fee. Bottom line, I'm now paying more with Ignite for the same package I had previously. I phoned to see if I could at least get it down to what I ...
I don't see anything on my Nov or Dec invoice about a rate increase. It should have been under the 'messages' section. Why don't you be a little more above board and notify us via a separate email saying "rate increase" in the subject line?
