- last edited on by
RogersMoin
@ArianK wrote:
A good friend of mine (also a Rogers customer) has a Digital TV box that he happens to own. He also has a lot of PVR recordings backlogged on it. Problem is, he can't access them due to the fact that his box doesn't have service running on it.
Can he just call Rogers and have it up and running again or is it more complex than that?
You can ask. I have heard of Rogers doing that once (years ago, for compassionate reasons) for a customer that had to cancel their Digital TV service. I don't know if they will do that anymore. I don't think that they can do it once you have made the switch to Ignite.
People should understand that Rogers technology may be consumer grade equipment but its also proprietary, meaning if your not a customer, you possibly cant watch your recordings anymore
Its much different than a DVR or DVD recorder or VCR that they sell in the store, since this equiptment has to be specifically activated, its not meant for long term archival, your suppost to watch your shows when you get a chance and its not meant for archiving hundreds of hours of shows your going to watch 6 months down the road, if ur intent was to do that, you should invest in a video capture device like a standalone dvr or dvd recorder or vcr, though those may not all be high definition in terms of quality
Its much different than a DVR or DVD recorder or VCR that they sell in the store, since this equiptment has to be specifically activated, its not meant for long term archival, your suppost to watch your shows when you get a chance and its not meant for archiving hundreds of hours of shows your going to watch 6 months down the road, if ur intent was to do that, you should invest in a video capture device like a standalone dvr or dvd recorder or vcr, though those may not all be high definition in terms of quality
I hate to sound like a bad guy its not my intent, but the only known way to watch the recordings is to have an active service, I'm not lying when I'm telling you this, I'm being truthful and its a known thing, this discussion comes up quite a lot.
I did throw in those suggestions because in the past there were shows I wanted to archive for long term, I recorded them on my PVR initially, then I hooked up my DVD recorder and recorded it ono a standard definition DVD disc so I could watch it offline even if im not a rogers customer.
The thing I'm saying is, it might be too late but if theres important shows you really want to keep for the long term, your suppose to capture them off your PVR onto a different platform Before you disconnect your service, transferring to ignite constitutes a disconnect since your disconnecting one serial number and activating a new one for a different tv platform.
I wish there was another way for me to help answer this question without people getting upset at me but hey I didn't create these rules unfortunately.
I did throw in those suggestions because in the past there were shows I wanted to archive for long term, I recorded them on my PVR initially, then I hooked up my DVD recorder and recorded it ono a standard definition DVD disc so I could watch it offline even if im not a rogers customer.
The thing I'm saying is, it might be too late but if theres important shows you really want to keep for the long term, your suppose to capture them off your PVR onto a different platform Before you disconnect your service, transferring to ignite constitutes a disconnect since your disconnecting one serial number and activating a new one for a different tv platform.
I wish there was another way for me to help answer this question without people getting upset at me but hey I didn't create these rules unfortunately.
@ArianK I think that the only way that your friend can get their PVR re-authorized is to sign up for the basic TV Starter Package, while it still available. That is the only legacy Digital TV service that Rogers offers to consumers anymore.
Rogers will not keep the PVR active in perpetuity. Once you cancel your service and the box gets de-authorized, you lose access to your recordings, even if you own the PVR.
FYI, with Bell Fibe, it's even more restrictive; you need an active service just to be able to play recordings. If your Internet link goes down due to an outage, the PVR cannot contact the back-end systems to get authorization to play any recordings, even if you are a current TV service subscriber. You could have hundreds of hours of stored content that you could watch while your TV service is also out, and you will not be able to play any of it until your Internet service is restored.
@OLDYELLR FYI, I was able to find this old post by somebody who discovered a way to get access to the recordings on an 8300HD after they cancelled their service: https://www.digitalhome.ca/threads/cancelled-account-access-to-8300hd-pvr.107405/page-2#post-1088131
Edit: Although after further reading, it looks like this trick may no longer work. Still worth a try, I suppose.
-
4676 views
-
1 Like
-
-
