Daily SPAM calls ... what can I do beside blocking each number one by one

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I've Been Around
Posts: 1

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

In lieu of current Canadian cellular limitations here is one way to get back at pseudo-CRA calls attempting to extort your hard earned after tax dollars from you. JollyRoger and Robokiller apps for cell phones won't work in Canada.

 

Immediately ask the caller for a call back number if it does not already appear on your phone screen. Immediately create an ad in Kijiji or CraigsList for free puppies or kittens to give away listing the pseudo-CRA or equivalent phone number asking interested parties to call but not text before dropping by to pick up your free pet. Make sure you do not list your own residential address and email address......

 

 

Your bogus ads will tie up their main call-in number with a flood of enquiries....

Keep in mind that the phone spammers will not be using the number they called you from for very long so act quickly.

 

CANADIAN CELLULAR SERVICE LIMITATIONS:

The inability of a cellular service to filter out spam and robocalls represents a failure to provide basic cell phone service to customers. Such companies might consider their corporate motto as "WE COULD HAVE DONE A LOT WORSE"! well that is just not good enough IMHO considering that most USA cellular and POTS phone companies have already resolved these issues allowing services such as JollyRoger and Robokiller apps to fix the problem closer to the source.

I've Been Here Awhile
Posts: 4

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

I tried calling that spam number back and it says "this number doesn't accept anonymous calls".

 

Hey Rogers, can your customers get a similar protection from anonymous calls that these people get?

 

Thank you!

I've Been Around
Posts: 1

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

Rogers wireless number claiming to be from CRA saying I am going to get arrested and a warrant will be issued for my immediate arrest. How are these numbers not being shut down? There are dozens of complaints about this number on other sites, just from today.

Moderator
Moderator
Posts: 1,057

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

Good afternoon @Anna67!

 

Welcome to our Community!

 

We address scam calls alleging to come from the CRA in our Blog Post here: Does tax season lead to an increase in phishing activities. While we speak specifically to texts and emails, the advice in the post can apply to calls too.

 

You may want to report this incident directly to the RCMP through this website: Canadian Anti-Fraud Centre.

 

Regards,

RogersCorey

Resident Expert
Resident Expert
Posts: 6,104

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

Or ..... you could do something like this and totally waste the scammers time.  What goes around comes around as they say:

 

https://www.youtube.com/results?search_query=cra+scam+calls+2018

 

This is a good one:

 

https://www.youtube.com/watch?v=m0v075OpmfQ

 



I've Been Around
Posts: 1

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

TON of Spam Phone Calls

 

For the last couple of months I've been getting hammered with spam phone calls to my cell.

 

The spoofed numbers are from Canada, and all over the U.S.  Often 10 - 15 a day.  100% of them leave voice mails that are blank and about 3 to 4 seconds long.

 

I KNOW how to add incoming calls to the "block list" in my iPhone X, but I'd like to know what Rogers is (or can be) doing to help stop these blatant spam calls.

Moderator
Moderator
Posts: 278

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

Hello @Altabear1,

 

Thanks for your participation in the Community and congratulations on your very first post! 😀

 

We know how annoying unwanted calls can be, and we’re very sorry for the inconvenience! You can rest assured that we have nothing to do with these kinds of calls, and don’t support them in any way.

.

Unfortunately, there is nothing we can do to stop these companies from contacting you because there are no laws stopping them from doing so, but we do everything we can to lower their chances of getting in touch with you.

 

Some companies call random numbers. They try every possible number combination in order to reach as many people as they can. We think that kind of marketing goes against both the Canadian Do Not Call List and the CRTC’s rules on Automatic Dial Announcing Devices (ADADs).

 

Rogers uses sophisticated anti-spam software in our network to protect you from spammers. The software has advanced threat detection algorithms to constantly hunt for and identify suspicious activity. We also have a dedicated team who monitors and detect mobile messaging threats and creates configurations to block current/new issues in real-time. 

 

To help get rid of third party marketing calls, you can add your phone number to the National Do Not Call List. Here is how:

 

• Website: LNNTE-DNCL.gc.ca
• Telephone: 1-866-580-DNCL (1-866-580-3625)
• Telephone (TTY): 1-888-DNCL-TTY (1-888-362-5889)

 

**Please note: After registration, telemarketers have 14 days to update their information. You could still receive communications within that time. If registering by phone, please call from the phone number you are trying to register. 

 

For spam related calls, you can report these to the Canadian Anti-Fraud Centre here:

 

• Telephone: ◦ 1-888-495-8501

• Fax: ◦ 1-888-654-9426

• Website: ◦ http://www.antifraudcentre-centreantifraude.ca/

 

I hope this information is useful. 🙂

 

RogersLaura

I'm a Trusted Contributor
Posts: 766

Re: Daily SPAM calls ... what can I do beside blocking each number one by one


@SlavaJ wrote:

I tried calling that spam number back and it says "this number doesn't accept anonymous calls".

 

Hey Rogers, can your customers get a similar protection from anonymous calls that these people get?

 

Thank you!


The phone I transferred number and all   to a different company has had  virtually no scam calls  in the two years since the move from Rogers ,  so I expect that it is possible  ....  It's so nice not to fight to get a phone out of your pocket , clear yourself of a precarious situation  ,answer the call and have it be some  ******* calling with an automated scam and not a real need for assistance . Smiley Happy

I've Been Here Awhile
Posts: 2

Re: Daily SPAM calls ... what can I do beside blocking each number one by one

I’m having the same problem. I’m on DNC but you as provider should have a different approach than “changing number”! Most of this calls are 1 ring! Maybe you can implement a “sand box” where the first ring is routed and starting from the second ring getting to actual number?
Resident Expert
Resident Expert
Posts: 2,844

Re: Daily SPAM calls ... what can I do beside blocking each number one by one


@Spoffed wrote:
Most of this calls are 1 ring! 

Interesting. I get very few one ring calls.  Just as an FYI, you can purchase an external call blocking device that will eliminate that first ring. What the box does is check the incoming call display against any number in the "black list" of calls you want blocked and those calls will be blocked. Calls not in the black list will come through on the second ring.

 

The problem with call blocking is that many telemarketers now use auto dialers and also change the call display number all the time, so that call blocking becomes mostly useless as discussed in other call blocking threads - links below:

 

https://communityforums.rogers.com/t5/Scam-Phishing-Fraud-Discussions/Blocking-Unwanted-Callers-Tele...

 

Post 57 onwards:  https://communityforums.rogers.com/t5/Home-Phone/blocking-calls/m-p/383007#M2018

 

The various providers are working on reducing Spam calls using various means. Let's hope that these bear fruit in the near future.