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Customer reward program - Spam, Phishing, Smishing, Scam Awareness

RogersMoin
Moderator
Moderator

Hello, Community!

 

Beware of the new scam floating about a customer reward program. You may see this as a popup or in an email or a link in the text message.

 

Smishing.jpg

 

Smishing2.jpg

 

Please check our blog to learn more on how to keep safe from such fraud. 

 

Cheers,

RogersMoin

 

48 REPLIES 48

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

Bunnydunc2019
I've been here awhile
Thank you!

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

Thank you @RogersZia for amazing tips!

 

Community - the below pop up appeared on an iPad when visiting a less secured website. #RaisingAwarness.

 

 

Cheers,

RogersMoin

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

nygasek
I've been here awhile

I think it is still not solved, as I got below message today. It just popped up automatically in my browser!!! 

 

Rogers, please check you servers as someone is playing there obviously...

 

 

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

baynewen
I plan to stick around

Clearing my browser history seems to have worked for me I received the message three times yesterday but once I cleared my browser it hasn't happened again. 

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

maher1117
I've been around
hello, I have been getting a pop up that says: dear rogers customer. congratulations! you are one of 100 users who we have selected as a part of our reward program. you can win the Samsung galaxy .... etc

and my only option is to click ok of close the browser.

under site settings my pop up is blocked.
can you please assist?

regards

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

Babsaj
I've been around

I received a pop up supposedly from Rogers as a loyal customer to review Rogers services and get I gift.  I followed the process and was told that I have won a Galaxy S21 and should pau $1.50.  I paid it using my credit card about an hour ago.  The message I received was:

mobileluckywinner.website

says

CONGRATULATIONS!

We want to thank you for your loyalty to Rogers!

Your IP address (Removed IP Address - RogersTony) has been selected to receive an Galaxy S21.

Date: Thursday, 8 july 2021

 

ID: 140807181225

OK

 

Is this really a scam?

Re: Customer reward program - Spam, Phishing, Smishing, Scam Awareness

Greetings @Babsaj!

 

Yes, in my experience this is a classic browser injection scam. I've seen in many times, in many different forms.

 

You should always be wary of random pop-ups that appear unprompted with offers that seem too good to be true. If you're ever unsure if something is a scam or not, do not click on any links or download any of the files provided and contact us directly for confirmation before proceeding.

 

Regards,

RogersCorey

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