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xfinity apps - how to change 2 factor authentication email

buzzinhornets
I've been here awhile

I use xfinity apps on my android devices.  Sometimes, the app asks me to login.  When I do, it will sometimes request 2-factor authentication.  It sends an SMS to my wife's cellphone and an old email address that I no longer have access to (it's not my @rogers.com email, but rather an @utoronto.ca email).

How on earth do I change that 2-factor email address???

1 REPLY 1

Re: xfinity apps - how to change 2 factor authentication email

Biollw
I'm a senior advisor

If you can't log into your www.rogers.com account and change the MyRogers profile, then you will need to call in to get it changed.

Good Luck

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