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Knowledge Base Articles

How to use Audio Description on Rogers Xfinity TV

Also known as Described Video, this feature offers audio-narrated descriptions of key visual elements like facial expressions, costumes, on-screen text, and scenery changes that a blind or visually impaired viewer would otherwise miss.   Follow thes...

Rogers Xfinity Stream App FAQs

How many people can be streaming Rogers Xfinity TV on my account at the same time? Here are the per account streaming limits through the Rogers Xfinity Stream app and rogersxfinitystream.rogers.com portal: In-home streams only - up to 5 at once.Out ...

Ordering Pay Per View Events on Rogers Xfinity TV

Watch the biggest pay per view events: boxing, UFC, professional wrestling, soccer, and more. It’s easy to order on demand through your Rogers Xfinity TV, here's how.    Follow these simple steps: Press the Rogers button on your Voice Remote. This w...

Fix the Netflix app on Rogers Xfinity TV

If the Netflix app on your Rogers Xfinity TV suddenly stopped working, here are some ways to help resolve this problem. Reset Netflix Press the A button on your Ignite Voice Remote to open the Help menu. Under Troubleshooting, scroll to the right an...

Fix Rogers Xfinity TV or Rogers Streaming Apps Issues

  If you’re having issues with one of the third-party apps on your Rogers Xfinity Entertainment Box (ex: Prime Video, YouTube, Spotify, etc.), try these simple troubleshooting steps to fix the problem. Restart the App The app may need a restart. Try...

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