on 06-20-2023 03:03 PM - edited Tuesday by RogersYasmine
If the Netflix app on your Rogers Xfinity TV suddenly stopped working, here are some ways to help resolve this problem.
Reset Netflix
Reboot the Modem and Rogers Xfinity Entertainment Box
If you’re still experiencing a problem with the Netflix app:
Complete a System Refresh
As a last resort, you can also try a System Refresh of the Rogers Xfinity Entertainment Box:
Keep in mind: Doing a System Refresh will reboot all Rogers Xfinity Entertainment Boxes automatically and your service and recordings will be interrupted for up to 10 minutes. Make sure that you do not unplug the Rogers Xfinity Entertainment Boxes while the System Refresh is in progress.