on 06-28-2023 11:04 AM - edited 4 weeks ago by RogersZia
How many people can be streaming Rogers Xfinity TV on my account at the same time?
Here are the per account streaming limits through the Rogers Xfinity Stream app and rogersxfinitystream.rogers.com portal:
For example, if there are 2 out of home streams happening at once, then only 3 in-home streams will be allowed at the same time.
Note: These limits do not apply to your Rogers Xfinity Entertainment Box.
Is there any Rogers Xfinity TV content that isn’t available for Download & Go?
Yes, any programs that are available for Download & Go are clearly marked, so there’s no confusion.
Can I use the Restart function on the Rogers Xfinity Stream App?
Yes, the Restart function is available on the Rogers Xfinity Stream app for content that Rogers has rights to and if you’re watching from home.
Can I use Netflix or YouTube within the Rogers Xfinity Stream app?
No, external apps are not available as part of the Rogers Xfinity Stream app.
Can I make Rogers On Demand and other purchases within the Rogers Xfinity Stream app?
No purchasing capabilities exit on the Rogers Xfinity Stream app or portal.
How many devices can I use with Download & Go?
Up to 5 devices can Download & Go PVR recordings at once, and up to 3 devices can Download & Go Rogers On Demand content.
Can I control which devices under my account can use Download & Go?
Yes, you control the Download & Go capabilities of each connected device via the Rogers Xfinity Stream app.
Does a recording have to be complete in order for me to Download & Go and watch it out-of-home?
Yes, PVR recordings are only available to watch on the go once the program recording is complete.
How long are my downloads available on my device?
Downloads are available for 30 days, after which time they expire.
Can I use the Rogers Xfinity Stream app while travelling outside of Canada?
The Rogers Xfinity Stream app can only be used within Canada. It cannot be used to watch content that has not been previously downloaded while travelling outside of Canada.