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OS Upgrade Schedule
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Knowledge Base Articles
Understanding First Bill Charges - Wireless
You’ll need to visit the Shaw website for support with your Rogers together with Shaw bill. First Bill Charges: Applicable to customers who’ve activated their services or upgraded their devices (phones, smartphones, tablets, Wireless Home Phone ...
Understanding First Bill Charges - TV, Internet and Home Phone
If you are a Shaw customer, you’ll need to visit the Shaw website for support with your Rogers together with Shaw bill. First bill charges These charges apply to TV / Internet / Home Phone customers who have activated new services. Why are there...
How to Change Your Caller ID Name
How do I change my name (Caller ID) that others see when I call? First, keep in mind: Changing your Caller ID will also update the name that appears on your bill and in MyRogers wherever your phone number appears.Changing a Caller ID will ...
Change your Rogers Wireless Phone Number
How to Change your Rogers Wireless Phone Number via Self-Serve First, keep in mind: Your account balance must be in good standing for you to change your wireless number.A $50 charge applies if you change your wireless number through a customer...
Link or Unlink an account from your MyRogers profile
Creating a MyRogers account and linking it to your profile allows you to View & Pay your Bill, View your Bill History, and manage key account functionalities associated with your profile, including key security features. If you’ve got more than on...
