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Preparing to launch The Ignite Couch Hub...
Catapult yourself into a hub of endless viewing possibilities! A warm welcome to The Ignite Couch...
OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our...
Knowledge Base Articles
Understanding Internet-related charges
Learn about charges related to internet service like overage and equipment fees. How do overage charges for internet usage work? Some of our Internet packages may have a monthly internet usage allowance measured in Gigabytes (GB)....
Understanding First Bill Charges - Wireless
You’ll need to visit the Shaw website for support with your Rogers together with Shaw bill. First Bill Charges: Applicable to customers who’ve activated their services or upgraded their devices (phones, smartphones, tablets, Wireless Home Phone ...
Understanding First Bill Charges - TV, Internet and Home Phone
If you are a Shaw customer, you’ll need to visit the Shaw website for support with your Rogers together with Shaw bill. First bill charges These charges apply to TV / Internet / Home Phone customers who have activated new services. Why are there...
How to Change Your Caller ID Name
How do I change my name (Caller ID) that others see when I call? First, keep in mind: Changing your Caller ID will also update the name that appears on your bill and in MyRogers wherever your phone number appears.Changing a Caller ID will ...
Change your Rogers Wireless Phone Number
How to Change your Rogers Wireless Phone Number via Self-Serve First, keep in mind: Your account balance must be in good standing for you to change your wireless number.A $50 charge applies if you change your wireless number through a customer...
